Problems with Outlook and IMAP synchronization – Microsoft Community

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

In severe cases, the messages may get corrupt due to bad installation of updates and the data will be inaccessible. If you do not want to face such a scenario, then you should take the assistance of professional software like Kernel for OST to PST converter. You can migrate the mailbox from OST file, and the tool provides the best-suited filters to select only the essential data. When I installed the KB security patch, then it said that it would help in using Outlook on touch screen devices, but the Outlook started hanging soon.

Thanks to this article, I got rid of this issue. Your email address will not be published. The set of folders cannot be opened. You notice that some items such as email messages, appointments, contacts, tasks, journal entries, notes, posted items, and documents are missing from your.

When these symptoms occur, or you have other problems synchronizing, the problem might be a corrupted. This tool was recommended in earlier versions to fix errors in Outlook data files. If there is an issue with a specific folder, you can resync the folder in Outlook. To do this, follow these steps:.

If these methods do not resolve the issue, we recommend that you rebuild the. To do this, delete the. For more information, see the More information section of this article. However, the exception is if you have local data that is not present on the server. In that case, we recommend that you follow these steps:. In some cases, the messages may get corrupt due to bad or incomplete installation of updates and the data will be inaccessible.

It is possible that these solutions works for you or sometimes not. The reason behind not working of the above solutions could be corruption in the OST files. Fixing OST synchronization error s could be due to corrupted files which interrupts connection of IMAP account with Outlook and sometimes leads to Outlook crash even making the data completely inaccessible. In such situation where nothing is going right for you in fixing synchronization issues in Outlook , we would like to present the most reliable and proficient OST to PST tool.

The tool recovers data from corrupt or orphaned OST files easily. It allows users to save all the recovered data into PST format so that users can access it directly in the Outlook application. It works with all Outlook and Exchange Server versions widely. Ivan L. Within an hour the Sync Issues folder will get thousands of entries like this one: Synchronizer Version Any help is much appreciated. This thread is locked.

You can follow the question or vote as helpful, but you cannot reply to this thread. With proper settings and configuration, the synchronization between the Outlook client and mailboxes server ensures uninterrupted email flow. But sometimes, you may experience synchronization issues in Outlook that can lead to errors and prevent users from sending or receiving new emails. The Synchronization errors and issues in Outlook , , or usually occur due to damaged or corrupt Outlook data files, i.

Due to slow or no synchronization between the Outlook client and mailbox server, users may experience problems, such as,. Check your system for these security updates and uninstall them. The updates were released back in Below we have discussed some methods to troubleshoot and fix Outlook , , or Sync Issues.

 
 

 

Microsoft outlook 2013 imap sync issues free download –

 

Neither of these problem scenarios can be analyzed by the advanced logging that is discussed in this article. For known performance issues that are caused by add-ins, large mailboxes, or folders, use the Microsoft Support and Recovery Assistant SaRA tool.

Fix Outlook and Office issues with Support and Recovery Assistant for Office There may be other issues that advanced logging can capture. If you aren’t sure, contact a support engineer to help you with your support case before you enable advanced logging.

The “More Information” section lists the steps that you can follow to enable global logging and advanced tracing. Additionally, it explains how to collect the log files after you have reproduced the problem when ETW tracing is enabled. Important To help protect customer data, the advanced trace log files are binary files that can’t be read without a conversion process. You can upload log files to a secure location that is provided by Microsoft Customer Support Services.

A support engineer from Microsoft can download and convert the log file for analysis. Important This section, method, or task contains steps that tell you how to modify the registry.

However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.

For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:. If you leave logging enabled for several hours or days, the problem becomes very difficult to analyze because too much information is captured in the log file.

When you enable global logging through the Outlook interface, Outlook generates both transport and advanced trace logs. The advanced trace log contains advanced logging events. Advanced logging events include the following:. To troubleshoot a performance issue or other unexpected behavior, you must first make sure that you are using the latest build of Outlook. For more information about the latest applicable updates for Outlook, see the following article in the Microsoft Knowledge Base:.

In the Outlook Options dialog box, click Advanced. Scroll down the list of settings, and then select the Enable troubleshooting logging requires restarting Outlook option. Create the following registry value at the specified location. Note Manually create any registry keys or values if they don’t exist.

Also, unless there are specific instructions, all registry keys are the same for bit and bit versions of Microsoft Office. If the value already exists, make note of it. After you send files to the Microsoft Support engineer, restore the original settings by disabling the logging from step 3 and by setting FastShutdownBehavior to the default value of 0, unless you noted an existing value in step 7. Note The log files are created in multiple folders.

These folders vary, depending on the version of Outlook that you’re running. Note The log files are only logged in Outlook and earlier versions. Note You can sort by Date modified to find the files that were created most recently.

It looks normal here but not in the Outlook! I tried to remove and reset the account in Outlook to solve this problem, but it didn’t work. I got many log error messages in new auto-created folders Sync Issues. Luckily new mails can still be sent in and out. I read this forum to figure out the problem and tried what you guys have done.

Finally, I can fix my problem and retrieve mails that should be in the right folders. With this way I can retrieve my existing mails to the renamed folders and can permanently delete the false old folders. Log messages still come to Sync Issues, but reported no more error. I was on Outlook for a month without incident on an old machine. Got a new PC and thought Outlook is the way to go. What a mistake. IMAP same problem as all the other people on this board. I tried deleting the acct and recreating it.

After the 3rd try, then I noticed folders missing I’ll go back to tomorrow. I am the CEO of the company and have instituted a policy that the company will not migrate to ver The workaround: 1.

Write down all IMAP account settings 2. Delete the account in Outlook 3. With outlook open and configured with gmail imap, my bandwidth monitor was showing mb an hour of inbound usage. This is already described in this thread or in another thread, if you do this the problem comes back again. I figured that one out myself very early on. None of the solutions posited in this thread are actually solutions, they involve deactivating functions in the software or using it in a non-standard way, they are at best limited workarounds.

This is a bug and needs to be fixed ASAP. I can’t even troubleshoot it because to date no-one from MSFT has explained what the error codes mean.

I have installed OL and syncing all my emails from old PST and webserver, however when performing send or receiving, it is duplicating the mails in webserver.. Consequently, most of the replies listed here may as well be written in Swahili for the sense that they make to me. Can someone please advise any options that I could undertake to get someone to fix this for me? This got around the problem on my system for now. It isn’t a permanent solution but it definitely helps get around this until MS fix it.

I do have a lot of saved folders on my webmail – need to keep all for business and access – but Outlook is not sycning all the email in each folder. I have one folder with all the current months mail, missing the next 3 months, then has all previous mail. Wish someone would come up with a fix already!! I do love the Outlook interface but may be forced to go to another program like Thunderbird. For me, I deleted all the sub-folders and restart outlook. I mean ALL sub-folders. I hope this works for you.

I’m having the same problem. If Outlook is set to sync all my sub folders around 15 of them it hangs and doesn’t sync. If I set it to only sync my inbox it will sync but will then create duplicate copies of all my received emails and then sync the duplicates back to the web server!

I’m having some stra nge behavior as well Same topic, not exactly the same issue. When the mail synchronization begins I set to synch all mails, from beginning , the synch process stops after a while no errors. But the latest mail I see in the folders are never the newest. It only downloads a chunk of mails, from all folders, but not doing a thorough synching.

So I kind of have to manually download my mails over and over. So far last half an hour since I push the refresh when I can didn’t finish and I assume it will take days to download all my mails from this mailbox with this paste So currently I don’t see the latest mails arriving, but some old mails e.

It is amazing how this organization can expect to be a market leader and fail to even respond to hundreds of complaints from miserable customers like us. Having professionally worked with Microsoft in the past, it does not surprise me, but even then it is unthinkable.

For me, it represents the culture that Balmer the soap sales man has instituted for last 20 years. Sadly, it is now September and I’m having the exact same issue. Is Microsoft doing anything to fix this. For, me, though, it did not take a week. Just a day or perhaps less. It says it created the folder, but it does not. I used wireshark to inspect the messages going to the IMAP server. Absolutely nothing goes to the server about the new folders I create.

Apparently, it cannot create folders. Very strange. So, I have intermittent deletion problems but only on one account of a few on the same server , cannot create folders, etc. It’s driving me crazy. Same problem here. It is just annoying to work with Outlook This thread was opened on October 28, !!!

Come on Microsoft, you can still make it within a year ;. This is really hard to take. I have the same problem that many have described here although this thread seems to be a collection of only tenuously similar problems. I have an existing email system SmarterMail, the same as some of the others have mentioned here. Thunderbird, earlier versions of Outlook, Windows Mail, etc. This happens forever — one developer left his machine on overnight, and it was still doing it the next day.

The whole time, it is sucking bandwidth, and new emails are never displayed. Restarting Outlook will properly show all of the emails that are new since the last restart, but then you’re back into the same endless “synchronizing” nonsense.

The worst part is the lack of communication or care by the company. Some occasional pathetic posts by CS reps but nothing of value. After months of reading thru forums and posts i moved to window 7 and it seemed to sort of fix the issue i still have minor sync issues. I have been waiting to upgrade my computer until this is sorted but I am still very nervous of going back into Microsoft hell.

If not, maybe its time to sell the shares! When are you going to have a fix for a very important problem that is impacting more people than actually post! I am also seeing multiple copies of “inbox” emails created on the IMAP server. There are no sub-folders inside the inbox so it doesn’t seem to be the same issue as some have reported – although it may be and they have assumed it is a folder issue.

Oddly, I have two other users set up and running Outlook using the same mail server. One is not receiving new mail unless Outlook is closed down and re-started, the other seems to be working OK. What I mean by that is it was my first install, so I added the IMAP mail as usual every version of Office up to but discovered that there was no “Personal Folders” area.

The two installs I have done since have a “default” outlook. I wonder if the problems start in earnest with more than one set of folders. Most here seem to have more than one account configured in Outlook. In Microsoft outlook , still have same issue.

No solution for that. I referred many sites regarding this. Now I switched to Windows Live Mail. Compare to all mail client live is quiet good and smooth. Just migrated from OL to Same problem as everyone else.

Then deleted gmail account from and set up as POP3 – you have to make sure every setting is there – incoming server, outgoing server, correct ports. Ignore that and go down to the next section I want to enable POP. THEN scroll down to where you can choose your e-mail program and choose Outlook. Ignore the part that says Open Outlook, etc.

Click on OK, Confirm my settings. Sounds complicated but it only took me about 5 minutes. After everything ‘popped’ into Outlook I did have to exit outlook and restart it but now everything is fine. Hope this helps. Select “unsubscribe”. I tried the trial version of Office last month. Today, it turned over to the subscription model. I thought that was really odd.

Unfortunately, ever since then, Outlook hangs on synching sent items. It will eventually crash if I try to do something else within the app. I hadn’t opened Outlook in about 3 weeks. So I opened that up and everything works fine – much faster I might had.

So I went back and completely removed my imap account, moved the ost file, and added the account back. Outlook sync but I soon ran into the same problem. When navigating to the Sent Items folder, it will say Synching and eventually hang. I have to force close the application. I have tried all the workarounds posted here and it just introduces other problems. It’s unfortunate but the only real fix is moving back to Outlook Considering this bug has been around since and it’s almost , I really would not expect Microsoft to bother fixing it.

It’s almost shocking they can’t be bothered to fix it in 2 years What a rip off. This problem has been plaguing me too. My inbox on my IMAP server refuses to receive email. I can send mail without problem however. And like others, I’ve never had this problem with Outlook Before discovering this forum, I called Microsoft support.

In general, these people don’t know what they are doing. Not one of them reported that this is an Outlook problem. I was told in order, 1 that the profile I was using was corrupted and I needed to create a new one wrong answer , 2 this problem was unique to the 32 bit version of Outlook wrong answer , 3 that my server or virus scanner was getting in the way again wrong answer.

It bothers me a lot that this problem exists and Microsoft neither provides a fix nor instructs their support people not to jerk people around that are experiencing the problem. I’ve not been able to ascribe any particular event that causes a stuck inbox.

I’ve had it happen 3 times in the past 24 hours. Frequency seems to be increasing as it was happening monthly before. How often are others seeing this issue? Problem: Outlook no longer shows all emails in inbox sync with IMAP they remain on webmail – not sure what backend is but a friend reported actual deletion when backend is Smartmail – I suspect Imap Purge is occurring some how.

NO improvement. In fact I renamed my. Renamed my old ost – and now Outlook can not edit the account settings. I suggest Microsoft rig up a smartmail server, start sending it emails, connect an Iphone client, and some other devices to the same mail box. Then perform some regular operations in – like read, move, and delete. And you will see this occurring. I have exactly the same problem and it is good I paid attention because I was loosing all my client requests. Randomly the synchronization stops and now it has been 10 hours where I cannot retrieve my messages.

I was having the same issue with outlook syncing with my Yahoo email account. I noticed that it would only download a few emails at a time when i would stat up outlook , and was only at the end of the year.

God knows how many emails i have gotten for the year. When i clicked on the update folder under the “Send and Receive” tab it did download some emails but no more than 5. I started clicking the it again and again like 10 times and it seems to download more emails than just clicking it once. Once it completes and downloads all of the emails to present i hope it snycs normally and there is no more issues.

I have been having the same issues.. A customer of mine was having problems with three email accounts using Outlook Two of them stopped receiving new messages and the third also lost all messages from the inbox.

The problems began between Everything looked normal in webmail and everything worked flawlessly when I tested the accounts with Outlook Having tested most of the solutions suggested here, I found Susan’s link to Jeff’s article. This one worked for me:. There have been reports that the problem can also be resolved by removing the setting that states to show only subscribed folders in Outlook. To do so, complete the following steps:.

There is a checkbox that says, “When displaying hierarchy in Outlook, show only the subscribed folders. But thank you Peter-Hki for posting. What does work, is deleting the. HP Envy laptop – to put it bluntly, this is a sorry application that causes anxiety and frustration. I have spent countless hours on the MS Answer Desk speaking with Tier 1 and Tier 2 specialists, they all admit that there are many issues with this application. That said, they have all attempted to assist by changing some advanced settings, adding Inbox to the Root Folder Path etc.

All of which were set up in one mail instance in Outlook So, for me, I have now until something else goes wrong set up Outlook to prompt for account when it is activated and I will attempt to maintain my business using two instances of Outlook Not ideal but it does appear to work. I have finally solved this, for my set up at least.

I had two PCs, both on Outlook and one works perfectly, the other hangs. So at least I knew it was possible. This is referenced earlier in this thread. To each, deselect the auto synch by clicking the “Use the custom behavior defined below” radio button. Just in case this isn’t enough on its own, before doing this I deleted all the. I am also experiencing these issues. I have tried many suggested workarounds with no joy, tired now of creating new profiles and re-adding accounts etc I’m off to see if Office offers old version of Outlook or alternatively I’ll reluctantly be trying switching from imap to pop.

I have reviewed the thread and have the same problem noted above. I have no idea how that could have occurred nor can I figure out how to change it to the correct inbox. Further, this would also explain why the system freezing appears to be a random event. Any suggestions as to how to fix this little problem?

I am guessing that I have to delete the Hotmail account and set up from scratch. Here are some of the work arounds that have worked for me.

I did all of them in my frustration and now Oultook 13 syncs as it is supposed to. I found a work-around quite by mistake after spending countless hours trying many things.

I am running Outlook and Windows 8. For some reason, if you configure you Outlook first, it messes up the syncing of the iMap accounts. I can’t believe that Microsoft can’t fix this problem, they have had long enough! Although the above reports seem to focus on Outlook , I believe I am having the same or a related problem using Outlook standalone with an IMAP account.

I regularly times a day must use the Task Manager to terminate Outlook because it locks up while trying to sync with the IMAP account which was added some months back in addition to my original POP account. Although the above was going on before this happened, now — when Outlook starts — I am presented with a dialog stating that “Your IMAP server wants to alert you to the following: Folder name contains invalid delimiters.

I have been following this thread for the last 4 weeks since I updated to Windows 8. Having spent a couple of hours with my ISP yesterday, I was finally left on my own with the same comment that “there are many problems with Outlook and no-one seems to have a solution yet. A few more hours today trying the various fixes mentioned above and I seem to have resolved the problem now as detailed below:.

Set up windows live mail and setup my IMAP account in there. Left it to synchronise everything for a while and then checked each folder to see if there were any of the duplicated emails that were giving me problems before. Wherever I found a duplicate message, I deleted so that only one was left.

Then I re-sync’d to my server and closed Live Mail. I am not sure if this was part of the solution but it was a step that I carried out. I allowed a good while before making further changes to just make sure everything was downloaded correctly. I allowed this to run for about 2 hours checking that synchronisation was occurring through to the server and also to my Android phone email account. I then closed Outlook and went to the file location for the ost files.

In here I renamed my exchange mailbox file to. After a few minutes I added my Exchange account Office as a new account and allowed it to sync through. This has been running for a few hours now and seems ok so far. As mentioned in an earlier thread I think this has something to do with the order in which the accounts are added to to Outlook and it seems you must add the IMAP accounts first in order for synchronisation to work properly.

If I have a return to the same problems I will updated this post. In the meantime I hope this helps. Windows 8. Problem no longer present after procedure below. I carried out a shortened version of JoeGreyHair’s procedure. This seems to have eliminated the problem. Apologies if my method was hinted at in the conversations above. If you are trying this, do so at your own risk.

See also my thoughts on the possible trigger for the problem at point 6. In a separate window, I opened the corresponding Windows folder I also kept an eye on the Account Settings Email tab while I was doing this. The Data Files list and its corresponding folder contained various ost files with temporary-looking names such as myemail gmail. It was first on the list. I was working on JoeGreyHair’s hypothesis that the order of the files was significant. In the folder Any warnings about “can’t delete – this is linked to an email account” were ignored.

It automatically and very quickly established myemal gmail. I have noticed in the past that there can be a long delay in contacting the Gmail servers.

When I opened Outlook , syncing immediately took place without fuss. The original debris such as myemal gmail. I will keep a close eye on the contents of that folder. Possible c ause of the original problem : I can’t work out what triggered the no-sync problem, which happened about 12 hours ago. Outlook just failed to complete the sync despite an overnight wait. On an unsatisfying post ergo propter basis, I can tell from the time stamps that the fault happened just after I moved a valid mail from the Junk Email folder where Outlook had wrongly placed it.

I had used a menu selection something like “Never block sender”. I will be very careful with that feature in the future. I have the problem on 2 iPhone 4 devices both with iOS 7. All 4 devices were working fine until weeks ago. Since then the problem usually occurs between 8 am – 1 pm CET. During that time, I can only use the Gmail App on my iPhone devices or www. But this is not available on my version of windows 8.

Can someone please provide those reg edits? As soon as i close outlook, then i can browse the web again. Accidentally, I stumbled upon another solution which seems more to the point, since to my knowledge it is caused by a feature which was introduced in Outlook and could therefore explain this. Close Outlook you may have to restart Outlook or even Windows when Outlook does not shut down completely and enter the Mail icon in Control Panel.

For me uninstalling KB solved it on a couple of customer computers. I have tried to read all posts here and cannot see anything else than what Oskar Shon wrote about that. I resolved this by deleting my email account and creating a new one using the manual setup or addition server option rather than the email account option.

I plugged in all the same values that the old account had and everthing is working fine. I do not know why this works but it worked for me.

Lost 2 days trying to make Outlook with my 2 IMAP accounts, following advise found here, all to no avail sometimes it worked OK for a few moments, then failed. Solution: installed eM Client, works great, so far I like it better than Outlook which was quite good. Nothing works! Does someone or even someone from Microsoft have any suggestions for their product?

My email is sending a copy to me Im about to cry Im so over this. Have been on support on my hosting company 6 times to fix the IMAP etc From time to time the Inbox items don’t getting synchronized. Ill have to recreate the whole account and then it works for several days or even weeks. But suddenly it stucks again and no mails are fetched any more. Hi, I have been searching for this answer for a long time, found an answer that worked for me, and it is simple.

Unmark “When displaying hierarchy in Outlook, show only subscribed folders”. Hope this helps someone. Tried this on win8. Hi, thanks a lot for this hint. With your hint i could subscribe the missing folders easily. With this all your emails on Server will be downloaded in Offline Mode. Depending upon your data size, it will take time accordingly for all emails to be downloaded in MS Outlook Hope this was what you were looking for.

While I have not found a way to stop Outlook from synching, I have found that if you change the setting on the first page of your account setting to 12 months from All than it synchs much faster and you should see an improvement in the receipt of your emails. Go to file, account settings and chose the email account. On the first page of the Change Account page you will see a scroll bar on the right under “Mail to Keep Offline” set to all.

Just scroll to the left to reduce the time to 12 months, 6 months, etc. How frequently are you checking for new mail? Set it to at least 5 minutes, higher if you are subscribed to a lot of folders. I originally tried a fix further down this thread to do with unticking a selection on the IMAP folders.

Initially, this seemed to cure my problem. Within half an hour, the same issue was back. I have followed this suggestion and, at first glance, Outlook appears to be behaving. However, I fully expect the situation to revert to the previous state with sync issues. Will keep posted. Meant say that I deselected Onenote and Social Networks – appears fine at the moment – will check in half an hour.

While testing an email form today I found Outlooks stopped downloading the messages. Same as everyone else the message where in fact on the server check via a browser mail program but wouldn’t download. Then all of a sudden mail from the past 3 hours started downloading again. I wish rolling back was an option, but we only have Its now , and the program is still crap, unless you have an ms exchange server. Anyway I think I have a workaround I don’t want to say Fix as it’s not fixing the underlying problem.

Recently my Exchange account has disappeared so I have moved to an IMAP account only with contacts, calendar and such being stored locally. Guess what? I hit the dreaded sync issues causing major problems, duplicate emails and more. Tried everything mentioned here and no luck problem after problem. About to revert to Outlook I stumbled across the following link.

Previously they were stored in separate files and are now stored in one. Hopefully someone from Microsoft will look into this and produce a fix. Still, not having the email received automatically is a major pain. Finding out whether or not this is required for you is quite easy. If all folders start with a common name followed by a dot, then that first part is your root name.

To set the root folder path for your IMAP account:. So I’m an IT professional and I ran across the same problem. Nobody has fixed it yet or come to the correct answer. I have, so I am going to share it with everyone.

MS Office is a great program. So, if you make a new email account at your work or where ever, and make it a pop3 account, this Outlook nightmare will go away. You make the new account pop3, make it the default one, for both the email and data section.

You make a back up of your new pst file and backup of your archive pst file. Then you just use the pop3 account, and it will save all your emails and data back from the server to your computer. With having your POP3 account as the default, there will be no more of that syncing glitch, therefore you computer will be healthy and at minimal ram and cpu usage!!

If you have any questions let me know. It turns out that you don’t have to down grade back to office No serious solution has been suggested nor any fix during the last months and Microsoft does not seem to care much about this problem that seems to affect many reporting users on internet. The present problem for our organization is that the planned migration will also have to include all accounts on our exchange server. I found that setting the IMAP folders up as a separate send and receive group and setting this group to update at the same interval as the exchange folders solved my issue.

Well, I’m posting this as several people seem to have this problem and some have responded with the suggestion that you disable add-ins. I can state that I suffered from this problem with Outlook running on Windows 8. After using Outlook with gmail via imap successfully for months, albeit with small intermittent weird issues, I am now having the symptom everyone mentions here where it is stuck “synchronizing folders” forever, preventing me from retrieving any emails. It looks like a disappointing prognosis!

I notice there is some activity on this thread from Microsoft in and then they went dark. An astounding two years later and no solution offered. I haven’t gotten any of the solutions posted here to work but I have a few more to try. Also, similar to some of the posters here, if I log into my Microsoft account with IE 10 in order to post to this thread, the page causes a script error in IE and can’t load.

I can load it fine if I am not logged into Microsoft. I have to use Firefox to post this which white screened a little loading this page but did manage to load. I have the same problem, but I have changed the settings of the virus protection and the problem was solved.

Thank you J. I have changed Kaspersky Antivirus’ settings as you suggested and Outlook is working nicely now. Visit your Account Settings, then Advanced for the mail account that you are having trouble with. This can be located at one of the following:. I can’t add anything, but I just wanted to say that I too am having the same issue.

No problem with Outlook , but now with , IMAP intermittently gets stuck and endlessly tries unsuccessfully to sync. I can send, but not receive. Must say it is more than bad that Microsoft leaves us with this crappy software for which you paid your fee.

My installation was just 3 weeks old and then it already stops working Could you please explain me how to change the server to m. My knowledge is quite basic, so if you could explain it to me step by step it would be great. My outlook is not syncing my folders Unfortunately my field changes itself to bluem. By the way if you have not set up as Exchange Activesync account then you need to do so and I guess that’s another question for you to post here.

Office Office Exchange Server. Not an IT pro? Learn More. Resources for IT Professionals. Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Sign in to vote.

Within an hour the Sync Issues folder will get thousands of entries like this one: Synchronizer Version Any help is much appreciated. Sunday, October 28, PM. Proposed as answer by lawrema Tuesday, March 19, AM. Monday, October 29, AM. Hi Tony, Thanks for your reply. By the way I installed Office on another machine and get exactly the same problems. It is very frustrating that doesn’t work properly, at least in my case.

Monday, October 29, PM. Ivan, I’ve been having exactly the same issues. I’m hoping someone else can provide us with another solution. Lynn, All this seems to me as a bug in Outlook Ivan, Mine doesn’t even do that! I’ve been searching and haven’t found any answers yet. Let me know if you get this resolved.

Wednesday, October 31, PM. My hosting provider has SmaterMail. I’m hoping that this might strike a chord with you and give you an Aha! The account I’m having a problem with isn’t Smarter Mail but it’s definitely not Microsoft. Some sort of open source thing they’ve customized. Thursday, November 1, PM. I have had enough with Outlook and switched back to – works without any problems. I don’t understand how was release with such issues. Saturday, November 3, PM. I am having the same issue with MS Outlook as well.

Thinking about switching back to as well. Monday, November 5, AM. Wednesday, November 7, PM. So Ok, I decided to obtain and install Office and guess what?? Same problem! Not at all happy!!!!! Friday, November 9, PM. I’m also experiencing wierd synchronisation issues with Outlook.

Wednesday, November 14, AM. Thursday, November 15, AM. Tuesday, November 20, AM. Same issue I just installed and sync errors are filling up I was on and never had that issue. Wednesday, November 21, AM. What’s the point of being a Microsoft Partner, owning a Technet and MSDN subscription, paying thousands of dollars for it if Microsoft can’t even read the damn forums?

It even gets to a point that Outlook just freezes up and I have to kill and restart it. Friday, November 30, AM. Friday, November 30, PM. Reading all the posts it appears the typical troubleshooting has been done. In order for us to figure out the root cause why IMAP is not working we will need to do more investigation and obtain log files.

I contacted a couple of people that posted and asked them to open support cases. We will use those cases to help figure out a solution. Once we have any workaround or fix I will come back and update the thread. I apologize for all the difficulties getting IMAP to work. Tuesday, December 4, PM. Saturday, December 8, PM. Tuesday, December 11, PM. Unfortunately there are tons of sync issues just Bing it or search this site–there are tons of posts about it with outlook.

I had the exact same issues with the Preview in addition to messages randomly being deleted from the inbox and had to revert back to Outlook Unfortunately I may need to do that again to stay sane–and all along I was looking forward to the supposed IMAP improvements in Friday, December 14, AM.

Please fix this! Hi, This is just to update that the product group confirmed that this was a bug in the customer preview build of Outlook Thanks Rocky. Friday, December 14, PM. Sunday, December 16, AM.

I have removed Office and gone back to Outlook Monday, December 17, AM. Hello Tzur, Thanks for your reply. Thank You, Tzur. Regards Rocky. Friday, December 21, PM. I have the issue that OL does not auto-sync the email folder on first start. I found that when clicking on Calendar and People and then back to email, it starts loading the emails. Wednesday, December 26, PM.

Rocky, My report above on the sync issue is based on the RTM build with whatever updates Microsoft Update has applied. Thursday, December 27, AM. Same behavior here – no sync on startup. Need to specifically update the Inbox folder or move to another folder and the back to the Inbox to start sync.

Saturday, December 29, PM. CharlzS: What you describe where “no sync on startup” is different from what I and others are reporting. Tuesday, January 1, AM. Have you tried disabling unnecessary Add-Ins? It makes Outlook completely unusable. I have resorted to Windows 8 Mail until a fix is available. Wednesday, January 2, AM. Check this out.

But Windows Mail does work with GMail etc.. Nice one Microsoft. Tuesday, January 8, PM. With ActiveSync, you are right. But IMAP should still work which is the issue at hand here. Wednesday, January 16, PM. The key point being that because Gmail no longer works with ActiveSync, even more people will be trying to use Outlook with IMAP4 which appears to be bug-ridden.

Thursday, January 17, PM. I still have the issue. Is any way for Outlook to use GMail if we configure it as something else? Gary Furash.

Outlook team, I have had the same issues as everyone stated here since preview and now it continues into RTM. Outlook team – start responding to peoples forum posts with advice and detail.

Thursday, January 24, PM. We need an ugrent fix! Saturday, January 26, PM. I unchecked a bunch of add-ins that I don’t use and restarted Outlook Now the Sync folder doesn’t even show up in my Gmail account.

Not a problem for me unless it is not actually synching with my other devices. I’ll find out soon enough. Sunday, January 27, PM. Monday, February 4, PM. Please tell if it does help. Tuesday, February 5, PM. The work-around I pieced together was this thanks to contributors from a few of these similar threads : 1 Unsubscribe from all the folders it will let you right click the account and choose IMAP Folders Wednesday, February 6, AM.

Outlook had its issues, but at least it performed basic IMAP functionality. Wednesday, February 13, PM. I am having identical issues. Running build Sunday, March 3, PM.

Ok same problem here. I got gmail to work by disabling the avast add-in via Outlook If anyone finds anything please post. Deepak Puri.

Regards Deepak Puri. Monday, March 4, AM. Wednesday, March 6, PM. Edited by mediopolis Monday, March 18, PM. Monday, March 18, PM. Well this is not solving the problem for me. However this is helping a bit cf. I have 2 gmail accounts and one one them takes a lot of time to sync. Before it could last for hours, now it’s around min. Friday, March 22, AM.

I was having an IMAP issue with Outlook on a Windows 7 computer, configured to retain messages offline for 3 months. It was working fine for about 2 months. Suddenly the Inbox started showing only the last week of messages. I went into the account properties, decreased the offline retention to 1 month, clicked OK, went back into settings, changed retention back to 3 months, clicked OK and visited the Inbox again.

Voila, the last 3 months of messages appeared again. Tuesday, March 26, PM. Sunday, April 14, PM. I don’t get much spam After checking the sync folder where it reported sync errors: Synchronizer Version Proposed as answer by warder Tuesday, April 16, PM.

Tuesday, April 16, PM. I too had this problem. Compacted the OST and then things started working again. Proposed as answer by dbdadyo Wednesday, April 17, AM. Wednesday, April 17, AM.

Thursday, April 18, PM. Microsoft really needs to fix this issue. Tuesday, April 30, PM. I give up. I can’t waste any more time wrestling with this, so goodbye Outlook, hello Thunderbird. Friday, May 3, PM. Same issue here. First issue I’ve had with gmail, but it’s very unfortunate that there hasn’t been a fix since last year.

Wednesday, May 8, AM. Have also one. I have also these sync Folder entries as reported and it always take a lot of time until my Inbox gets synchronized.